If you're looking for honest contractors who have customer service in mind, this is the company to choose. I had an issue with a sagging joist in my bedroom floor which was visible from the ceiling below. I was able to cut out the ceiling on my own, take photographs of my issue, and send them over, without requiring an in person inspection. Afterwards, I received honest and sound advice as to what needed to be done to fix the joist. While the work has not yet been completed, I appreciated the quick, honest, and free advice. Even when I offered to pay, they said it would not be necessary and they were just happy to help. I strongly recommend Southstar simply based on this experience alone.